Terms of service
Terms of Service
Welcome to Zest Paw Life. These Terms of Service (“Terms”) govern your use of our website and the purchase of our products.
By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You agree to provide current, complete, and accurate information when placing an order.
Our products are intended for personal use only and may not be resold without prior agreement.
2. Products & Information
At Zest Paw Life, we take care to ensure our product descriptions and information are accurate and up to date.
Our products are natural supplements and are not intended to diagnose, treat, cure, or prevent any disease. They are not a substitute for professional veterinary advice. We recommend consulting your veterinarian for any specific health concerns regarding your pet.
Results may vary depending on the individual animal.
3. Pricing & Payment
All prices are listed in New Zealand Dollars (NZD) and are subject to change without notice.
We reserve the right to modify or discontinue products at any time without notice.
Orders will only be processed once full payment has been received.
4. Shipping & Delivery
We aim to dispatch orders promptly; however, delivery timeframes are estimates only.
Once your order has been handed over to the courier, Zest Paw Life is not responsible for delays, loss, or damage caused by the courier.
5. Returns & Refunds
Please refer to our Returns Policy for full details.
Due to the nature of our products, we do not accept returns on opened or used items unless required under New Zealand consumer law.
If your order arrives damaged, faulty, or incorrect, please contact us promptly so we can resolve the issue.
6. Limitation of Liability
To the fullest extent permitted by law, Zest Paw Life shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.
Use of our products is at your own discretion and risk.
Nothing in these Terms limits or excludes your rights under New Zealand consumer law.
7. Intellectual Property
All content on this website, including text, images, logos, and branding, is the property of Zest Paw Life and may not be copied, reproduced, or used without prior written permission.
8. Privacy
Your submission of personal information through the store is governed by our Privacy Policy and handled in accordance with the Privacy Act 2020.
9. Governing Law
These Terms are governed by the laws of New Zealand, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
10. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms at any time.
It is your responsibility to check this page periodically for changes. Continued use of our website following any updates constitutes acceptance of those changes.
Contact Us
If you have any questions about these Terms, please contact us at:
krittercentral@gmail.com